View Company Directory

SEARCH COMPANIES:

DirecTV

Contact: by Email  by Phone  by Mailing

Description
Subscription services delivering sports, news, movies, adult, family, network, and local programming via satellite

Website
http://www.directv.com/

Customer Support Rating

You need flash player to view this app.

Resolutions

Some user experiences of successful problem resolutions and how the company compensated for their mistakes.

Warnings

BEWARE! Read this user warnings about this company.

DirecTV: User Complaints

All the information below is based on user submitted experiences with the company.

DirecTV lied to us

by Nikki M.A. Lally2010-03-26 15:04:41
Called on 3/19 after DirecTV took $583 out on 3/18 & $145 on 3/19 which overdrew acct ($237). Spoke to Cust Ser then Billing then Reconnect. Transferred back to Billing who said refund of $554 will go into acct. Suspension said in 72 business hours, $ would be in acct by Tues 3/23. Wed 3/24, called again & was PROMISED $ would be in acct within 24 hours. On 3/26, called again & spoke to Cust Ser who transferred me to Sup. Sup then said it would take 30 days & DirecTV would mail refund.
1 

Add Your Complaint

Share your complaint about this company with our users. We know you might be mad, but that doesn't allow you to use foul language.
Your Name:
Email:
Your email doesn't go public, but a valid email is needed to publish you complaint.
Complaint Title:
Description:
Be brief but descriptive as possible.
 
To disallow automatic submission and stop spam we must confirm you are indeed human.